Pinewood Studios, UK + 44 (0) 1753 650 951
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Terms & Conditions

Please read our Terms and Conditions before making a booking

Terms & Conditions at Actors Studio

The following terms and conditions are set out to protect all parties involved when making a booking at Actors Studio. Actors Studio operates as a Partnership. The website www.actorsstudio.co.uk is owned and operated by Actors Studio.

 

When making a booking at Actors Studio, you acknowledge that we (Actors Studio) are required to do all that we deem necessary to plan for your booking with us. You acknowledge that this may extend to acquiring additional equipment, restructuring the delivery of the service provided, and changing tutors to accommodate your booking. Accordingly, you agree that the cancellation and transfer policies included in these terms and conditions are both fair and reasonable and as far as you are aware reflect the circumstances at the time of booking.

 

When making a booking you acknowledge and accept that, due to the nature of the Entertainment industry that tutors and filming locations are susceptible to change at short notice. Actors Studio will notify customers of these changes.

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Masterclass In Screen Acting

HOW TO BOOK

4 WEEK MASTERCLASS DIPLOMA

 

You can book the 4 WEEK SCREEN ACTING DIPLOMA MASTERCLASS via our website www.actorsstudio.co.uk or by calling 01753 650951.

Payment is required on booking to secure your place. We cannot reserve a place without payment.

 

The course is suitable for 18+. The course is suitable for beginners looking to realise their potential and established performers wishing to refresh their skills.  Students are expected to attend every day of the course in-order to receive their diploma certificate on completion. Non-attendance will result in their place being cancelled with no refund or transfer offered. The Diploma course is not accredited as Actors Studio are not connected to any educational body. Our focus is aimed at providing a current and practical training where students are learning from professionals currently working in the Entertainment Industry.

 

This course takes place at Actors Studio, Main Admin, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH

OPTIONS TO PAY

4 WEEK MASTERCLASS DIPLOMA

 

Option 1:  You can pay in full on booking – £2,500

 

Option 2:  You can pay in two parts, but there is an additional charge if you choose Option 2.  You pay a deposit of £500 + £100 admin fee on booking.

 

The balance of £2,000 must be paid at least 30 days before the course you are booked on commences or your booking will be cancelled and your deposit and admin fee will not be refunded. To pay a deposit and admin fee, please call 01753 650951. We accept payment by most major debit/credit cards. There is only the option to pay for the course in full on the Actors Studio website.

 

Please note that the course fee does not included accommodation or meals. Students are required to arrange their own accommodation and meals.

COURSE CANCELLATION

4 WEEK MASTERCLASS DIPLOMA

 

We only offer partial refunds. To be eligible for a partial refund, all cancellation requests must be made no less than 30 days before the start date of the Masterclass Diploma Course you are booked on to. 

 

We will pay a partial refund of £500 only if your cancellation request is made no less than 30 days before the start date of your course.

 

We will refuse any refund request if you cancel your booking less than 30 days before your course commences or during the course.

 

To cancel you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

TRANSFERING YOUR BOOKING

4 WEEK MASTERCLASS DIPLOMA

 

You can transfer your booking to a future 4 Week Masterclass Diploma Course, but you must request to transfer no less than 30 days from the start date of your course you have booked.

 

You can only transfer your booking once. Once you have requested to transfer your booking, you are no longer eligible for any refund and you cannot transfer your booking again under any circumstances. All outstanding fees must be paid in full whether you attend the course or not.  

 

If you request to transfer your booking but do not know which future 4 Week Masterclass Diploma Course you want to join, you have 3 months from the date you requested the transfer to decide which available future 4 Week Masterclass Diploma course that you want to join.

 

We will refuse any transfer requests made less than 30 days before the course you booked commences.

 

To transfer you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

Course Terms and Conditions

The following terms apply to these courses:

SCREEN ACTING WEEKLY

5 DAY SCREEN ACTING WITH TIM KENT/STEVE FINN

5 DAY SCREEN ACTING WITH MEL CHURCHER

CLARE DAVIDSON’S SCREEN ACTING ESSENTIALS

INTRODUCTION TO ACTING FOR BEGINNERS

EMERGING TALENT ADVANCEMENT

AUDITION, BUSINESS AND CRAFT OF SCREEN ACTING

ACTORS PROFESSIONAL DEVELOPMENT

EXPANDING THE EMOTIONAL RANGE OF THE ACTOR

ACTING FOR KIDS

HOW TO BOOK

You can book any of these courses via our website www.actorsstudio.co.uk or by calling 01753 650951.

 

Payment is required on booking to secure your place. We cannot reserve places without payment.

 

These courses are suitable for 18+. Children’s courses are for 7- 17 years.

 

These courses take place at Actors Studio, Main Admin, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH

 

Please note that Screen Acting Weekly runs partly in Central London the second half of the course moves to Pinewood Studios

OPTIONS TO PAY

 

Option 1: You can pay in full on booking. Prices are advised on the website.

 

Option 2: If you would like to pay in instalments, please call 01753 650951 to arrange a payment plan. We charge a fee of £30 if you would like to set up a payment plan.

 

With our payment plans we normally split the cost to be paid in 3 separate payments on dates arranged with Actors Studio and you the Customer.

Payment Plan Example:

Course Price: £485

Payment 1 due on booking: £161+ £30 payment plan fee

Payment 2: £161

Payment 3: £163

Total paid: £515

 

If you request a payment plan, all fees must be paid in full before your course finishes. For courses that provide a Professional Showreel – we do not release any footage until all course fees have been paid in full.

Course Cancellation

The following terms apply to these courses:

SCREEN ACTING WEEKLY

5 DAY SCREEN ACTING WITH TIM KENT/STEVE FINN

5 DAY SCREEN ACTING WITH MEL CHURCHER

CLARE DAVIDSON’S SCREEN ACTING ESSENTIALS

INTRODUCTION TO ACTING FOR BEGINNERS

EMERGING TALENT ADVANCEMENT

AUDITION, BUSINESS AND CRAFT OF SCREEN ACTING

ACTORS PROFESSIONAL DEVELOPMENT

EXPANDING THE EMOTIONAL RANGE OF THE ACTOR

ACTING FOR KIDS

We only offer partial refunds. To be eligible for a partial refund, all cancellation requests must be made no less than 14 days before the start date of the course you have booked. 

 

We will pay a partial refund of 50% of the course monies you have paid only if your cancellation request is made no less than 14 days before the start date of the course you have booked. If you have paid £30 to opt for a payment plan – this fee is non-refundable. Partial refunds are only available on course fees.

 

We will refuse any refund requests if you cancel your booking less than 14 days before the course you are booked on commences.

 

To cancel you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

TRANSFERING YOUR BOOKING

 

You can transfer your booking to the same course you have booked on, but you must request to transfer no less than 7 days from the start date of your course.   You can only transfer your booking once. Once you have requested to transfer your booking, you are no longer eligible for any refund and you cannot transfer your booking again under any circumstances.  All outstanding fees must be paid in full whether or not you attend the course.  

 

If you request to transfer your booking but do not know which future course you want to join, you have 3 months from the date you requested the transfer to decide which available future course that you want to join.

 

We will refuse any transfer requests made less than 7 days before your course commences.

 

To transfer you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

1 Day Screen Acting Workshop

The following terms apply to these courses:

1 DAY SCREEN ACTING WORKSHOP

You can book this workshop via our website www.actorsstudio.co.uk or by calling 01753 650951.

 

Full payment is required on booking to secure your place. We cannot reserve places without payment.

 

This workshop is suitable for 18+.

 

This workshop takes place at Actors Studio, Main Admin, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH

OPTION TO PAY

1 DAY SCREEN ACTING WORKSHOP

 

Payment is required in full on booking. We do not offer a payment plan for the 1 Day Screen Acting Workshop.

 

 

IF YOU NEED TO CANCEL

1 DAY SCREEN ACTING WORKSHOP

 

We only offer partial refunds. To be eligible for a partial refund, all cancellation requests must be made no less than 14 days before the date of your workshop. We will pay a partial refund of 50% of monies you have paid only if your cancellation request is made no less than 14 days before the date of your workshop.

 

We will refuse any refund requests if you cancel your booking less than 14 days before your workshop commences.

 

To cancel you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

TRANSFERING YOUR BOOKING

1 DAY SCREEN ACTING WORKSHOP

 

You can transfer your booking to the same workshop you have booked on, but you must request to transfer no less than 7 days from the start date of your workshop. You can only transfer your booking once. Once you have requested to transfer your booking, you are no longer eligible for any refund and you cannot transfer your booking again under any circumstances.

 

If you request to transfer your booking but do not know which future workshop you want to join, you have 3 months from the date you requested the transfer to decide which available future course that you want to join.

 

We will refuse any transfer requests made less than 7 days before your workshop commences.

 

To transfer you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

Showreel Packages

The following terms apply to these products and services:

BESPOKE SHOWREEL PACKAGE

THE RISING STAR

THE A-LISTER

HOW TO BOOK

THE RISING STAR

THE A-LISTER

 

You can book any of our Bespoke Showreel Packages via our website www.actorsstudio.co.uk or by calling 01753 650951.

 

Payment is required on booking to confirm your showreel package.

 

Bespoke showreels are filmed at or near Actors Studio, Main Admin, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH

OPTIONS TO PAY

THE RISING STAR

THE A-LISTER

 

Option 1: You can pay in full on booking. Prices are advised on the website.

 

Option 2: If you wish to pay in instalments, please call 01753 650951 to arrange a payment plan. We charge a fee of £30 if you would like to set up a payment plan.

 

With our instalment payment plans we split the cost to be paid in 2 separate payments. Half on booking plus the £30 payment plan fee and the balance must be paid 14 days before your shoot day.

CANCELLATIONS AND REFUNDS

THE RISING STAR

THE A-LISTER

 

We do not offer any refunds under any circumstances on our Bespoke Showreel Package service. If you decide to cancel your Bespoke Showreel Package (including if you are on an instalment payment plan) all fees will still be required to be paid in full as agreed on booking.  Please be sure when you book a Bespoke Showreel Package, as once you have booked and paid we cannot refund your payment.

 

To cancel you must call Actors Studio on 01753 650951 and then follow up your cancellation request with an email to info@actorsstudio.co.uk

We do not offer any refunds if you cancel.

 

IF YOU NEED TO CHANGE YOUR FILMING DAY

THE RISING STAR

THE A-LISTER

 

You can reschedule your filming day once it has been confirmed for a fee of £120.  If you wish to change your filming day, your request must be made no less than 7 days from your filming day. Please note there is a charge of £120 to reschedule your filming day. This charge is to cover the time and cost to rearrange your filming day. You can only transfer your shoot day once.

Requests to change filming less than 7 days from your filming day will be refused.

 

To reschedule your filming day you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

Actor Headshots

The following terms apply to our Actor Headshots services.

HOW TO BOOK

ACTOR HEADSHOTS

 

You can book our Headshot service via our website www.actorsstudio.co.uk or by calling 01753 650951.

A deposit of £30 (non-refundable) or full payment is required on booking.

Headshot shoots take place at Actors Studio, Main Admin, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH

IF YOU NEED TO CANCEL

ACTOR HEADSHOTS

 

We only offer partial refunds if you have paid for your headshot shoot in full in advance. To be eligible for a partial refund, all cancellation requests must be made no less than 14 days before the date of your arranged shoot. We will pay a partial refund of 50% of monies you have paid only if your cancellation request is made no less than 14 days before the date of your shoot.

 

If you have only paid a deposit (£30) – this is non-refundable under any circumstances

We will refuse any refund requests if you cancel your booking less than 14 days before your workshop commences.

To cancel you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

RESCHEDULING ACTOR HEADSHOTS

You can reschedule your headshot shoot. If your request to reschedule is made less than 7 days before your booked headshot shoot, you will be charged an additional £30.

 

To reschedule, you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

 

If you have paid a deposit, the balance is required on your shoot day by cash.

Actors Toolbox Bundle

The following terms apply to our Actors Toolbox bundle.

HOW TO BOOK

ACTORS TOOLBOX

 

You can book the Actors Toolbox via our website www.actorsstudio.co.uk or by calling 01753 650951.

Payment is required on booking to secure your place. We cannot reserve places without payment.

The Package includes a space on our Screen Acting Weekly course, one headshot shoot and a private 1 hour career consultation.

 

Please note that Screen Acting Weekly runs partly in Central London the second half of the course moves to Pinewood Studios. The 1 hour career consultation and headshot shoot will take place at Pinewood Studios.

HOW TO BOOK

ACTORS TOOLBOX

 

You can book the Actors Toolbox via our website www.actorsstudio.co.uk or by calling 01753 650951.

Payment is required on booking to secure your place. We cannot reserve places without payment.

The Package includes a space on our Screen Acting Weekly course, one headshot shoot and a private 1 hour career consultation.

 

Please note that Screen Acting Weekly runs partly in Central London the second half of the course moves to Pinewood Studios. The 1 hour career consultation and headshot shoot will take place at Pinewood Studios.

OPTIONS TO PAY 

ACTORS TOOLBOX

 

Full payment is required on booking.

IF YOU NEED TO CANCEL 

ACTORS TOOLBOX

 

We only offer partial refunds. To be eligible for a partial refund, all cancellation requests must be made no less than 14 days before attending the first item you have booked on the package (course, headshot shoot, career consultation)

We will pay a partial refund of 50% of the package monies you have paid only if your cancellation request is made no less than 14 days before the start date first item you have booked on the package (course, headshot shoot, career consultation)

We will refuse any refund requests if you cancel your booking less than 14 days before the start date first item you have booked on the package (course, headshot shoot, career consultation)

To cancel you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

TRANSFERING YOUR BOOKING

ACTORS TOOLBOX

 

You can transfer your booking to the same course you have booked on, but you must request to transfer no less than 7 days from the start date of your course. You can only transfer your booking once. Once you have requested to transfer your booking, you are no longer eligible for any refund and you cannot transfer your booking again under any circumstances. All outstanding fees must be paid in full whether or not you attend the course.

If you request to transfer your booking but do not know which future course you want to join, you have 3 months from the date you requested the transfer to decide which available future course that you want to join.

We will refuse any transfer requests made less than 7 days before your course commences.

To transfer you must call Actors Studio on 01753 650951 and then follow up your request with an email to info@actorsstudio.co.uk

Make a Short Film

HOW TO BOOK

MAKE A SHORT FILM

 

To book an initial consultation, please call 01753 650951. For this package, a

film contract including Terms and Conditions will apply.

Other Information

ATTENDANCE AND PUNCTUALITY ON COURSES AND WORKSHOPS

Students are expected to attend every session of their course. Students are expected to be punctual to class. Tutors reserve the right to refuse a student entry to a class if they arrive late. If a student is consistently late for class or misses classes, they may have their place cancelled without refund. If you cannot attend a class, please inform us on info@actorsstudio.co.uk

 

SHOWREEL MATERIAL

We send showreels via we transfer.
We charge £10.00 to resend showreels. We only keep showreels on our systems for three months after they are edited before they are permanently deleted. It is the responsibility of our customers to securely download their showreel or notify Actors Studio via info@actorsstudio.co.uk of failed delivery.

We are unable to supply the raw footage/rushes from showreel shoots.

We do not release any showreels to the customer unless all fees have been paid in full.

 

VISITING PINEWOOD STUDIOS

When attending courses held at Pinewood Studios, you agree to follow any instructions given by studio staff and to read all safety information provided to you upon arrival. To enter Pinewood Studios, you are required to show Photographic Identification through the form of a Driving License, Passport or other official documents that verify you with a photograph.

 

BEHAVIOUR

Students are required to behave in a professional manner whilst attending any courses at Actors Studio. We hold the right to refuse training to students who do not conduct themselves in a courteous and professional manner consistently late to class or under the influence of substances such as illegal drugs or alcohol without refund.

 

PHOTOGRAPHY & RECORDING AT PINEWOOD STUDIOS

In accordance with Pinewood Studio Regulations, all photography, filming and recording of any sort is prohibited outside the premises of Actors Studio. Any breach of this regulation could result in a student’s identification pass being confiscated and removed from the course without refund. Should students wish to take photographs, video or audio recordings within the premises of Actors Studio, permission must be expressed by a member of staff.

 

INTERNATIONAL STUDENTS

Taught in English, our courses and showreel packages are designed for those who can speak fluent English. We encourage international students to attend but advise that you have a good knowledge of writing and speaking the English Language before attending. If you have minor grammatical misunderstandings our tutors are more than happy to assist in the delivery of your performance, but for communication and teaching purposes, understanding the English Language is vital.

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