Terms & Conditions
Actors Studio cannot make any exceptions to its Terms and Conditions. The Terms and Conditions are in place to ensure fairness and consistency for all customers.
By proceeding with a booking at Actors Studio, you agree to the following terms and conditions, which are in place to protect all parties involved:
- Actors Studio website actorsstudio.co.uk is owned and operated by Actors Studio.
- As a customer making a booking, you acknowledge that Actors Studio has the right to undertake any necessary actions deemed essential to plan for your booking. This may include acquiring additional equipment, restructuring the service delivery, or changing tutors to accommodate your booking.
- You understand and agree that the cancellation and transfer policies outlined in these terms and conditions are fair, reasonable, and reflect the circumstances at the time of your booking.
- As all our Acting Tutors/Directors/Casting Directors are actively engaged professionals in the industry, it’s possible for the advertised Tutor to change unexpectedly. In the rare event that an advertised Tutor becomes unavailable, you will be notified and a suitable replacement will step in.
Please note that these terms and conditions are subject to change, and it is advisable to review them periodically to stay informed about any updates.
Masterclass in Screen Acting
How to Book
To book the 4 Week Masterclass in Screen Acting at Actors Studio, please follow these steps:
- Book through the website: Go to the Actors Studio website at www.actorsstudio.co.uk.
- Make the Payment: Payment is required at the time of booking to secure your place. Actors Studio cannot reserve a place without payment.
- Eligibility and Attendance: The course is suitable for individuals aged 17 and above, catering to both beginners who want to discover their potential and experienced performers looking to refresh their skills. It is important to note that attendance is mandatory for the duration of the course to receive the diploma certificate upon completion. Non-attendance will result in the cancellation of your place without any refund or transfer offered.
- Actors Studio training is recognised by Spotlight.
Options To Pay
Option 1: Full Payment: You can choose to pay the full course fee at the time of booking.
Option 2: Two-Part Payment.  If you prefer, you have the option to pay in two parts, but please note that there is an additional charge of £100 on top of your deposit required at booking to secure your place. The remaining balance must be paid at least 30 days before the start date of the course. Failure to make the balance payment by the specified deadline will result in the cancellation of your booking, with no refund for the deposit and admin fee.
Paypal’s Buy Now Pay Later Option Actors Studio offers the option of using Paypal’s Buy Now Pay Later feature, allowing you to make interest-free payments in three installments. For further details and specific information on how to utilise this payment option, please refer to the Actors Studio website.
Important Note: Please be aware that the course fee does not cover accommodation or meals. Students are responsible for arranging their own accommodation and meals during the course.
Course Cancellation
Please note that Actors Studio only offers partial refunds on all courses and workshops. Here are the specific details on cancelling the Masterclass:
- Partial Refund Eligibility: To be eligible for a partial refund, you must submit a cancellation request at least 30 days before the start date of the Masterclass Diploma Course you are booked on.
- Partial Refund Amount: If your cancellation request meets the 30-day requirement, Actors Studio will provide a partial refund of £500.
- Refusal of Refund Requests: Actors Studio will refuse any refund requests if you cancel your booking less than 30 days before the course commences, during the course itself, or if you fail to attend.
- One-time Transfer: You are allowed to transfer your booking once. Once you have requested the transfer, you are no longer eligible for any refund, and you cannot transfer your booking again under any circumstances.
To initiate a cancellation, you must first contact Actors Studio by calling 01753 650951. After that, it is necessary to follow up your request by sending an email to info@actorsstudio.co.uk.
Please keep in mind that Actors Studio’s refund policy for the Masterclass Diploma Course only allows for partial refunds.
Transferring Your booking
Actors Studio provides the option to transfer your booking for the 4 Week Masterclass Diploma Course under specific conditions. Here are the details regarding the transfer policy:
- Transfer Request Timing: You can request to transfer your booking to a future 4 Week Masterclass Diploma Course, but this request must be made at least 30 days before the start date of the course you have initially booked.
- One-time Transfer: You are allowed to transfer your booking once. Once you have requested the transfer, you are no longer eligible for any refund, and you cannot transfer your booking again under any circumstances.
- Payment of Outstanding Fees: Regardless of whether you attend the course or not, all outstanding fees must be paid in full.
- Choosing Future Course Dates: If you request to transfer your booking but are uncertain about which future 4 Week Masterclass Diploma Course you wish to join, you have a period of 3 months from the date of your transfer request to decide. Within this timeframe, you can select an available future course that suits your preference.
- Refusal of Transfer Requests: Actors Studio will refuse any transfer requests made less than 30 days before the start date of the course you initially booked.
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To initiate a transfer request, you must contact Actors Studio by calling 01753 650951. Following your call, it is necessary to follow up with an email to info@actorsstudio.co.uk to complete the transfer process.
Please note that these transfer policies apply specifically to the 4 Week Masterclass Diploma Course at Actors Studio.
Shot To Be Seen: 1 Year Course
How to Book
To book the 1 Year Course at Actors Studio, please follow these steps:
- Book through the website: Go to the Actors Studio website at www.actorsstudio.co.uk.
- Make the Payment: Payment is required at the time of booking to secure your place. Actors Studio cannot reserve a place without payment.
- Eligibility and Attendance: The course is suitable for individuals aged 17 and above, catering to both beginners who want to discover their potential and experienced performers looking to refresh their skills. It is important to note that attendance is mandatory for the duration of the course to receive the diploma certificate upon completion. Non-attendance will result in the cancellation of your place without any refund or transfer offered.
- Actors Studio training is recognised by Spotlight.
Options To Pay
Option 1: Full Payment
The total cost of the course is paid in full.
Option 2: Deposit
A deposit of secures your place on the course.
The remaining balance is due 60 days before the course starts.
Those who pay the deposit can opt to split the remaining balance into 3 payments. Further breakdowns are available upon request.
Important Note: Please be aware that the course fee does not cover accommodation or meals. Students are responsible for arranging their own accommodation and meals during the course.
Course Cancellation
Please note that Actors Studio only offers partial refunds on all courses and workshops. Here are the specific details on cancelling the 1 Year Course:
If cancellation is received:
More than 60 days before the course start date: Partial refund of 50% of amount paid.
Less than 60 days before the course start date: No refund will be issued.
Deposits are non-refundable.
To initiate a cancellation, you must first contact Actors Studio by calling 01753 650951. After that, it is necessary to follow up your request by sending an email to info@actorsstudio.co.uk.
Please keep in mind that Actors Studio’s refund policy for the 1 Year Shot to Be Seen Course only allows for partial refunds.
Participant Responsibilities
Participants are responsible for attending all scheduled classes and completing assigned coursework outside of lessons, which may include learning scripts, character preparation or private research utilising online resources. Any missed classes or coursework deadlines are the responsibility of the participant and may affect their progress and certification.
If a participant fails to make the required payments according to the agreed schedule, the following steps may be taken:
- Reminder Notices: The participant will be sent reminder notices via email or mail to inform them of the outstanding payments.
- Late Payment Charges: A late payment fee may be applied for payments not made by the specified due dates. This will be calculated on 10% of the amount outstanding.
- Suspension of Services: If payments remain outstanding for an extended period beyond the due dates, the participant’s access to course materials, classes, or other services may be suspended until the outstanding balance is settled.
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It’s important to communicate openly and promptly if there are any difficulties in meeting payment obligations.
Depending on the circumstances, we may be willing to discuss alternative payment arrangements or solutions to resolve the issue and help maintain your training schedule.
Other Courses & Workshops
How to Book
Online Booking: Visit Actors Studio website at www.actorsstudio.co.uk. Browse through the available courses and select the one you are interested in. Follow the booking instructions provided on the website to complete your reservation.
Please note the following details regarding the courses/workshops:
Age Suitability: The courses mentioned are suitable for individuals aged 17 and above, unless specifically mentioned as children’s courses, which are designed for ages 11-16.
Location: Please check the location of your course/workshop when booking. Details can be found on our website.
Payment: Payment is required at the time of booking to secure your place. Actors Studio does not reserve places without payment.
Actors Studio training is recognised by Spotlight.
When booking, ensure that you provide accurate information and carefully review any additional terms and conditions associated with the specific course/workshop you are booking.
Options To Pay
Option 1: Full Payment: You can choose to pay the full course/workshop fee at the time of booking. Prices are stated on the website.
Option 2: Paypal’s Buy Now Pay Later Option Actors Studio offers the option of using Paypal’s Buy Now Pay Later feature, allowing you to make interest-free payments in three installments. For further details and specific information on how to utilise this payment option, please refer to the Actors Studio website.
Course Cancellation
Please note that Actors Studio only offers partial refunds on courses and workshops.
- Partial Refund Eligibility: To be eligible for a partial refund, you must submit a cancellation request at least 14 days before the start date of the course/workshop you have booked.
- Partial Refund Amount: If your cancellation request meets the 14-day requirement, Actors Studio will provide a partial refund of 50% of the course fees paid.
- Refusal of Refund Requests: Actors Studio will refuse any refund requests if you cancel your booking less than 14 days before the course/workshop commences or if you do not attend.
- Cancellation Process: To initiate a cancellation, you must first contact Actors Studio by calling 01753 650951. After that, you are required to follow up your cancellation request with an email to info@actorsstudio.co.uk.
It is important to familiarise yourself with the specific refund policy for your booked course/workshop and follow the provided instructions for cancellations.
Transferring Your booking
- Transfer Request Timing: You must submit a transfer request no later than 7 days before the start date of your course.
- Availability and Alternative Options: If the same course is not available for the requested transfer, Actors Studio will offer an appropriate alternative course for you to transfer to.
- Transfer Limitations: You can only transfer your booking once. Once you have requested a transfer, you are no longer eligible for any partial refund, and further transfers will not be permitted under any circumstances.
- Outstanding Fees: Regardless of whether you attend the course or not, all outstanding fees must be paid in full.
- Choosing a Future Course: If you request to transfer your booking but are undecided about which future course you want to join, you have a period of 3 months from the date of the transfer request to make your decision.
- Transfer Request Deadline: Any transfer requests made less than 7 days before the course commences will be refused.
To initiate a transfer, contact Actors Studio at 01753 650951 and follow up your request with an email to info@actorsstudio.co.uk.
Please ensure that you adhere to the specific transfer guidelines and contact Actors Studio directly for any further assistance or clarification.
The Rising Star Bespoke Showreel Package
How to Book
To book the Rising Star Bespoke Showreel Package with Actors Studio:
Online Booking: Visit the Actors Studio website at www.actorsstudio.co.uk and navigate to the section for Bespoke Showreel Packages.
Please note the following important points:
- Full payment is required at the time of booking to confirm your showreel package.
- The filming for Bespoke Showreels takes place at or near Actors Studio, Main Admin, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH.
Ensure that you have the necessary information and payment ready before making your booking. If you have any further questions or need assistance, feel free to contact Actors Studio on info@actorsstudio.co.uk
Options To Pay
Option 1: Full payment is required at the time of booking to confirm your showreel package.
Option 2: Paypal’s Buy Now Pay Later Option Actors Studio offers the option of using Paypal’s Buy Now Pay Later feature, allowing you to make interest-free payments in three installments. For further details and specific information on how to utilise this payment option, please refer to the Actors Studio website.
Booking Cancellation
Please note that once you have booked and paid for The Rising Star Bespoke Showreel Package with Actors Studio, refunds are not available under any circumstances.
If you wish to cancel your Bespoke Showreel Package, you must contact Actors Studio by calling 01753 650951. Following the cancellation request, it is also required to send an email to info@actorsstudio.co.uk to confirm the cancellation.
Please consider this policy carefully before booking a Bespoke Showreel Package, as Actors Studio does not provide refunds in the event of cancellation. If you have any further questions or need clarification, please reach out to Actors Studio directly.
If You Need To change Your Day of Filming
If you have already confirmed your filming day for The Rising Star Bespoke Showreel Package with Actors Studio but wish to reschedule it, you have the option to do so for a fee of £120. However, please note that certain conditions apply:
- Rescheduling Request: You must submit your request to change your filming day at least 7 days prior to your original scheduled filming day.
- Rescheduling Fee: There is a charge of £120 to cover the time and cost involved in rearranging your filming day. This fee is payable in order to proceed with the rescheduling.
- One-Time Transfer: You are allowed to transfer your shoot day only once. After the rescheduling has been completed, no further changes or transfers will be permitted.
- Late Requests: Requests to change the filming day within 7 days of your scheduled date will be refused, and full payment for the original booking will still be required.
ÂTo initiate the process of rescheduling your filming day, you must contact Actors Studio by calling 01753 650951. After the phone call, follow up your request with an email to info@actorsstudio.co.uk to ensure proper communication and documentation.
Please keep in mind that rescheduling your filming day incurs a fee and should be done within the specified timeframe.
Other Information
Spotlight Recognition
The training provided by Actors Studio is recognised by Spotlight. Spotlight is a well-known and reputable platform for actors and industry professionals.
Once you have accumulated 400 points worth of training with Actors Studio, you will meet the eligibility requirements to apply for Spotlight membership. This indicates that you have completed a substantial amount of recognised training and have acquired the necessary skills and experience to enhance your acting career.
Spotlight membership offers various benefits, including increased visibility within the industry, access to casting opportunities, and networking possibilities. It is a valuable resource for actors seeking professional opportunities and connections.
Attendance & Punctuality
Students are expected to attend every session of their course. Students are expected to be punctual to class. Tutors reserve the right to refuse a student entry to a class if they arrive late. If a student is consistently late for class or misses classes, they may have their place cancelled without refund. If you cannot attend a class, please inform us on info@actorsstudio.co.uk.
Illness
Should you become unwell before your course starts, we are unable to provide you with a refund as per our standard booking terms and conditions for that product. Where students are currently attending training with us, we will review each case individually to accommodate any missed study where possible but unfortunately no refunds are possible.
Showreel Material
We send showreels via we transfer.
We charge £10.00 to resend showreels. We only keep showreels on our systems for three months after they are edited before they are permanently deleted. It is the responsibility of our customers to securely download their showreel or notify Actors Studio via info@actorsstudio.co.uk of failed delivery.
We are unable to supply the raw footage/rushes from showreel shoots.
We do not release any showreels to the customer unless all fees have been paid in full.
Visting Pinewood Studios
When attending courses held at Pinewood Studios, you agree to follow any instructions given by studio staff and to read all safety information provided to you upon arrival. To enter Pinewood Studios, you are required to show Photographic Identification through the form of a Driving Licence, Passport or other official documents that verify you with a photograph.